Customer Service

Co-opbank Pertama Customer Service

Your satisfaction as a Co-opbank Pertama’s customer is very important to us.

Any suggestions, inquiries or complaints about our products and services are welcome. Our staff is committed to addressing all feedback promptly and will do their best to resolve issues quickly and fairly.

You can contact our Contact Centre at :

  • Customer Service Line : 1-300-88-7650 (Operation hour every Monday to Friday from 9:00 am to 5:00 pm except on Saturdays, Sundays and public holidays) OR
  • Whatsapp Line : 019-756 7650 (Operation hour every Monday to Friday from 9:00 am to 5:00 pm except on Saturdays, Sundays and public holidays) OR
  • Email : info@cbp.com.my OR
  • Customer Service Form here.